Community Ambassador Volunteer
As a Community Ambassador, you’ll help Guy’s Gift connect with the wider community.
By attending events, talks, and community activities, you’ll help raise awareness of the support available, so more children, young people and families know where to turn when they need help.
Why this role matters
For many people, a conversation at an event or within their community is the first step towards finding support.
As highlighted in our volunteer guide, even a simple, friendly interaction can help someone feel understood, build confidence to seek support, or connect them to the right place.
Your role helps make support more visible, accessible, and understood within the community.
What You’ll Be Doing
This is a flexible role, and you can choose opportunities that feel right for you.
You might:
Attend community events, fairs, or awareness days
Support talks or presentations about the charity
Help run an information stand or engagement activity
Speak with members of the public about the charity’s work
Share information about how to access support
Help build connections with local organisations
You may also have opportunities to support online awareness or share information within your own networks.
What we’re looking for
A friendly, approachable and open manner
Confidence talking to people (this builds over time!)
Willingness to listen and engage in conversations
Interest in raising awareness and supporting the community
Respect for boundaries and confidentiality
You don’t need previous experience. Guidance and support will be provided.
Time commitment
This role is flexible and varied, depending on upcoming events and opportunities.
You can choose when and how often you get involved.
What support you’ll receive
Key information and guidance about the charity
Support from staff at events and activities
Opportunities to build confidence over time
A friendly and supportive team environment
You’ll never be expected to have all the answers—staff will always be there to support you.
Boundaries of the role
This role is about sharing information and signposting, not providing support directly.
You won’t be expected to:
Offer advice or counselling
Answer complex or sensitive questions alone
Take responsibility for follow-up support
If needed, you’ll always be able to refer to a member of staff.
A gentle note
Some conversations may touch on personal experiences of grief.
You’ll be supported in how to respond, and it’s always okay to listen, be kind, and refer on if needed. There’s no pressure to have the “right” words.
Interested?
If this feels like a good fit, we’d love to hear from you for an informal chat.