Social Media Support Volunteer
As a Social Media Support Volunteer, you’ll help Guy’s Gift connect with people online.
By supporting our social media activity, you’ll help raise awareness of the support available, so more children, young people and families know where to turn when they need it.
Why this role matters
For many people, social media is the first place they come across the charity.
As highlighted in our volunteer guide, clear, thoughtful and sensitive content can help people feel more comfortable learning about bereavement and accessing support .
Your work helps ensure that what people see online feels approachable, supportive, and easy to understa
What You’ll Be Doing
Depending on your interests and availability, you might:
Draft social media posts using agreed messaging
Help create simple content (text, captions, images)
Share updates about services, events, and campaigns
Support scheduling or organising content
Help ensure information is clear, accurate, and accessible
Work alongside the team to maintain a consistent tone and message
You’ll always be guided on what to post and how to communicate.
What we’re looking for
A clear and thoughtful communication style
Attention to detail
An understanding of tone and sensitivity
Interest in social media or content creation
Willingness to follow guidance and ask questions
You don’t need previous experience. Support and guidance will be provided.
Time commitment
This role is flexible, depending on agreed tasks and your availability.
What support you’ll receive
Guidance on tone, messaging, and content
Support from the team when creating or sharing posts
Clear processes for reviewing and approving content
Ongoing support if you’re unsure about anything
You’ll never be expected to manage difficult or sensitive situations alone.
Boundaries of the role
This role is about sharing information, not providing support directly.
You won’t be expected to:
Respond to complex or sensitive messages
Provide advice or counselling
Post anything without guidance or approval
If anything feels uncertain, you’ll always be able to check with the team.
A gentle note
Because of the nature of the work, some content or responses may touch on sensitive topics.
You’ll be supported in how to approach this, and it’s always okay to pause and ask for guidance.
Interested?
If this feels like something you’d enjoy, we’d love to hear from you for an informal chat.